Recruitment
At Northern Security we take pride in
our ability to match the ideal person to every role; including selective
recruitment for specific sectors. The standard recruitment process
ensures every potential employee is subjected to a rigorous interview,
vetting and screening process in accordance with British and European
legislation.
All personnel are also SIA licensed in accordance with Security Industry
Authority requirements. The interview procedure plays a vital role in
identifying the ideal candidate for each position. Identifying core
qualities, such as positive focus and the life skills needed to fill a specific
role are also key considerations in candidate selection.
Quality
Our quality systems and standards are fundamental
to our excellent service delivery. From the formation of the Company
we set ourselves the highest standards. To ensure we achieved our
aims, we knew we had to adhere to set processes and procedures; we
created a quality management system that would allow us to achieve
this and enable consistant improvement.
Northern Security’s commitment to quality saw us achieve ISO 9001
accreditation early in the Company’s history. This accreditation ensured
we were structured effectively, whilst the high standards we had set
and established are regularly tested during the NSI’s (National Security
Inspectorate) auditing visits.
Our disciplined approach to quality standards and adherence to best
practice resulted in Northern Security being selected by the SIA
(Security Industry Authority) to assist with the rolling out of their
prestigious Approved Contractor Scheme (ACS).
We are proud to promote the fact that we were one of the first
companies to be awarded approved contractor status. In line with our
ethos of continual improvement, we did not settle for this standard
and become complacent. We strove to become a market leader and
hold an enviable benchmarking score that places us in the higher
echelons of all approved contractors.
Training
As part of our impressive list of
accreditations we have achieved respected ‘Investors
In People’ status. This coveted award requires holders
to meet the most stringent of performance standards
laid down for effective management, inspirational
leadership, developing culture and communication.
As recognised by our IIP accreditation, we are fully committed
to the training and continuous development of our workforce
at every level. Security officers, support staff and managers all
benefit from access to effective learning programmes that build
skills and professionalism; enabling them to fully develop their full
career potential within the Company.
As a result of this positive training programme, our employees are
now some of the most highly skilled, well motivated, engaging and
helpful people in the business.
Our Edexcel-approved training centre status allows us to provide
bespoke training solutions that are fully tailored to our clients’
requirements. Typical courses include
Security Operations
;
Conflict
Management
;
Customer Service
;
First Aid
;
Fire Warden
;
CCTV
Operations Public Space Surveillance
;
Keyholding and Alarm
Response Certification
;
Education and Health Sector Certificates
of Competence
.
Customer-specific training plans are developed for personnel
following an in-depth site survey and needs analysis.
Training records are produced, maintained and monitored through
regular Key Performance Indicator assessments. These records are
held in both electronic and paper formats; ensuring only Qualified,
Current and Competent personnel are deployed on our
customer’s assignments and our employee’s training and
development needs are met and continually updated.